Much is said about the cloud and its potential to disrupt and transform businesses like never before. But beyond the buzzwords and grand statements, how does this actually work in practice?
In a nutshell, cloud computing takes the data and computing power that businesses need to operate away from their own servers, and into servers all over the world, connected via the Internet. From an overall business perspective, the headline benefits of cloud computing are many, including:
This blog goes beyond those high-level positives and takes a detailed look at how cloud computing can revolutionize five individual business departments:
The leadership of a company takes the responsibility for making the right decisions for the future of the business, but also the right decisions for the future of the workforce. To do this, they need control over the decision-making process, the ability to organize and plan ahead, and the ability to communicate with the workforce and show leadership.
Cloud computing can help senior management improve all three:
In the modern business landscape, finance and HR departments must make sure that the employee and business dealings of the company remain efficient and compliant. The cloud can support these efforts in a number of different areas:
Nowadays, marketing is a customer-facing department almost as much as sales has historically been. The two departments are closely intertwined, as marketing helps drum up customer interest and sales converts them into purchasers, with the demarcation line between the two of them increasingly blurred.
Cloud technology has enabled unrivaled integration for digital marketing and sales. However customers connect with a business from a variety of touchpoints - physical, web, mobile app, email, social media and more - the data generated can be used to form detailed profiles of each individual prospect. Marketing and sales teams can then understand the way to reach out to a customer that will give them the best chance of getting them to complete a purchase; this saves them time, increases their success, and boosts the business’s ultimate bottom line.
Generally speaking, businesses can’t sell if they don’t buy first. This could be products, services or technology that they source from elsewhere to resell; raw materials that are then used to create products for sale; or general resources and equipment required for the business’s day-to-day operations. All of this can be streamlined through the cloud:
R&D is key for businesses to respond to the fast-moving business landscape of the future. This is the department that, in many businesses, will be relying on technology the most. Because of this, it’s critical that they can access the latest innovations and functionality, and the cloud is a vital part of delivering this.
Ultimately, while cloud computing helps all of these departments in turn, cloud platforms can also play an important role in bringing them together and enabling truly integrated business. Through the cloud, organizations can take a more holistic approach, even if they operate globally with employees and teams distributed all over the world. At a time of great change in the business world, this level of integration could be essential in helping businesses move forward and grow.
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